How Do I Log In?
From your Computer, iOS device, Android device
Applies to Employees, Managers, Supervisors
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Getting the App and Logging In
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After you register with When I Work, you can log in with your email address and password to access your profile. If you used a Google email address to register with When I Work, you can use your Google account to log in. You can also use Sign in with your...
FAQs & Reference
FAQs
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I Can’t Log In
If you’re having trouble logging into your When I Work account, follow the steps in this article to troubleshoot and get back into your account. The app displays an “Incorrect username and/or password” message at the top of the screen when you log in with the wrong email address or password. If you know which email address you used to sign up for When I Work but you’re receiving the “Incorrect username and/or password” message, you might be using the wrong password. Solution: Reset your password, then try logging in again. If you know your password but you’re receiving the...From your Android device, Computer, iOS device
Applies to Admins, Employees, Managers, Supervisors
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I Can’t Reset My Password
Resetting your password relies on the email address set in your When I Work profile. If your email address is incorrect in When I Work, or if you enter the wrong email address, you won’t be able to reset your password. If this happens, you need to change your email...From your Computer, iOS device, Android device
Applies to Admins, Employees, Managers, Supervisors
FAQs & Reference
Troubleshooting Guides
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Troubleshooting Registration
If your users are having trouble registering their profile and joining your workplace, follow the steps in this article to troubleshoot the issue. If a user is already registered, check out I Can’t Log In for log in troubleshooting steps. Users can sign up for a new profile from the...From your Computer, iOS device, Android device
Applies to Admins, Employees, Managers, Supervisors