Overview

Two-step verification adds a second layer of security to your account by requiring another method of verification beyond your initial password. This article covers configuring two-step verification on your computer.

You can also configure two-step verification on your iOS device or Android device.

Considerations

• If you have a smartphone, When I Work recommends using an Authenticator App to configure two-step verification. When I Work recommends Authy, LastPass, or Google Authenticator.
• If you do not have a smartphone, When I Work recommends SMS text verification to set up two-step verification.
• Two-step verification is an opt-in feature.

Change verification method

1. Hover over your name, then select Profile & Settings.

2. Click the Configure Two-Step Verification.
3. Click Change Two-Step Verification Method, then click Continue.
4. Follow instructions to enable two-step verification in your chosen method.

Regenerate recovery codes

1. Hover over your name, then select Profile & Settings.

2. Click the Configure Two-Step Verification.
3. Click Regenerate Recovery Codes, then click Continue.
4. Click Copy Codes and paste them into an email to send to yourself for backup purposes.
5. Click Done.

Disable two-step verification

1. Hover over your name, then select Profile & Settings.

2. Click the Configure Two-Step Verification.
3. Click Disable Two-step Verification.
4. Click Disable.