Overview

Absence tracking allows you to report when you cannot work an assigned shift that takes place within the next 24 hours. When you report an absence, the shift is removed from your schedule and management is notified.

Considerations

This article walks through self-reporting absences. Users with admin, manager, and supervisor level access can report absences on behalf of a user. See Submitting Absences for a User for more information.

You can report an absence if:

• The setting is enabled for your workplace by your employer.
• The shift has been published.
• The shift’s start time must be within the next 24 hours or has already passed.

On a Computer

Reporting your absence

You can report absences from your My Schedule page.

1. Hover over your name, then select  My Schedule.

2. Click the shift that you’d like to report as absent.
3. Click I Can’t Make It.
4. Enter a note for your employer.
5. Click Report when finished.Management is notified of the absence and the shift is removed from your schedule.

View your absences

Once you’ve reported an absence, you can use the Absences view to keep track of your past absences.

1. Hover over , then select Absences.

2. Review the list of absences.

Here, you and your manager can keep track of how far in advance you reported your absence!

On the Android app

Reporting your absence

1. From the When I Work Scheduling app tap on the Next Shift card to open the details.
2. In the shift details, tap on Report Absence at the bottom.
3. Add a Note and tap the .

Review your absences

1. From the When I Work Scheduling app tap on the  More icon and then select Absences.
2. Select the absence you’d like to view the details of.

On the iOS app

Reporting your absence

1. From the When I Work Staff Scheduling app, tap I Can’t Make It under the upcoming shift or open the shift details by tapping on it and select Report Absence within the shift card.
2. Type a note about the absence for your employer. Tap Save to submit.

Review your absences

1. From the When I Work Staff Scheduling app, tap  More in the bottom of the app and then tap Absences.
2. Tap the absence you want to review and view the details.