Cassee Roberts – When I Work Help Center

Processing Absences
- February 12, 2024
- Cassee Roberts
Processing absences allows you to review the absence or find coverage for the shift. You can also process absences from a Computer or Android device. From the When I Work Staff Scheduling app, tap More at the bottom. Tap Absences. Tap the Absence you want to review or find a replacement for. (Optional) Tap Get Shift Covered (A). If the Absence needs to be deleted, tap the on the top right (B). You can either Create a Drop Request (A) or Move to OpenShift (B). If you tap Move to OpenShift, the shift is instantly moved and can be picked…
Processing Absences
- January 25, 2024
- Cassee Roberts
Processing absences allows you to review the absence or find coverage for the shift. You can also process absences from your Computer or iOS device. From the When I Work Scheduling app, tap More at the bottom. Tap Absences. Tap the Absence you want to review or find a replacement for. (Optional) Tap Get Shift Covered (A). If the Absence needs to be deleted, tap the on the top right (B). You can either Create a Drop Request (A) or Move to OpenShift (B). If you tap Move to OpenShift, the shift is instantly moved and will be able to…
Submitting Absence for Employees
- Cassee Roberts
Submitting absences on behalf of employees allows you to record the absence or find coverage for the shift. In order to submit an absence on behalf of another employee: You must have supervisor, manager, or admin access privileges. The shift has to be published. The shift’s start time must be within the next 24 hours or has already passed. Start from either the Dashboard or the Scheduler. From the Dashboard, click View Details on the shift and then click Report Absence. From the Scheduler, click on on the shift and then click Report Absence. Type a note and then click Save. An…
Submitting Absence for Employees
- Cassee Roberts
Submitting absences on behalf of employees allows you to record the absence or find coverage for the shift. You can also report an absence from a Computer or iOS device. In order to submit an absence on behalf of another employee: You must have supervisor, manager, or admin access privileges. The setting is enabled for the workplace. The shift has to be published. The shift’s start time must be within the next 24 hours or has already passed. From the When I Work Scheduling app, tap Scheduler at the bottom. Tap the shift that the employee will be absent for. Tap Report…
Submitting Absence for Employees
- Cassee Roberts
Submitting absences on behalf of employees allows you to record the absence or find coverage for the shift. You can also report an absence on a computer or Android device. In order to submit an absence on behalf of another employee: You must have supervisor, manager, or admin access privileges. The shift has to be published. The shift’s start time must be within the next 24 hours or has already passed. From the When I Work Staff Scheduling app, tap Scheduler at the bottom. Tap the shift that the employee will be absent for. Tap Report Absence. Add a note and tap…
Filtering Requests
- November 3, 2023
- Cassee Roberts
Use filtering on your Android device to locate and respond to Time Off Requests, Shift Requests, and Openshift Requests. You can also filter requests on iOS. Time Off Requests: Schedule Status Time off type User Shift Requests: Schedule Status Shift request type User OpenShift Requests: Schedule Status User Not seeing a request? If you can’t see a particular request, try resetting the filters. From the When I Work Scheduling app tap Time Off Requests, Shift Requests or OpenShift requests on the Dashboard. Tap the Filter icon on the top right. Tap the type of Filter you want to edit. Tap…

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