Add a User
From your iOS device
Applies to Admins, Managers, Supervisors
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add user
Get Started
Working With Users
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You can use the When I Work app to add a user from anywhere. You can also add a user from your computer or Android device. You must have supervisor, manager, or admin level access to add a user. From the When I Work Staff Scheduling app, tap More in the bottom-right corner of the screen. Tap Users. Tap in the top-right corner of the screen. Add the user’s details: Profile picture First name Last name Phone number Email address Employee ID Role Max Hours/ Week Timezone Notes Add the user’s assignments: Add the Schedules where the user will be working. Tap to...
Account Plan & Billing
Upgrading and Downgrading Your Plan
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Manage User Seats
You can add or remove user seats in your account’s plan without changing your plan type. Adding more seats allows you to add more users on the Users page. If you need to update your plan to include more features, see Switching to a Different Plan. You must have admin access privileges in order to add or remove seats from a plan. Hover over , then select Account & Billing. Click Manage Seats. Click + or – to change the number of seats allowed in your account. (Optional) Enter a coupon code then click Apply. Click Complete Purchase to confirm your changes. Your changes take effect... -
Add Seats to a Plan (Legacy)
More seats can be added to the account’s plan without changing your plan type. Adding more seats allows you to add more users on the Users page. If you need to update your plan to include more features, see Switching to a Different Plan. Legacy Billing Engine This article covers...