Chad Busch – When I Work Help Center

Payroll Transition Resource
- December 17, 2024
- Chad Busch
When I Work has always been dedicated to helping you and your team work better together. While we remain fully committed to enhancing your scheduling, time tracking, and team communication experience, we have made the decision to discontinue payroll. Effective March 31, 2025, When I Work Payroll will no longer be available. This article serves as a comprehensive resource to guide you through this transition. Here, you’ll find everything you need to know about next steps, available payroll options, and offboarding expectations. If you have questions or need further assistance at any stage, our support team is ready to help….
Reporting Your Tips
- November 11, 2024
- Chad Busch
With tips tracking enabled, you are prompted to enter your tips and any relevant notes upon clocking out of your shift. You can also report your tips on an iOS device or Android device. Clock out of your shift. Enter the amount of tips you earned and any notes that would be helpful. Click Clock Out.
Reporting Your Tips
- Chad Busch
With tips tracking enabled, you are prompted to enter your tips and any relevant notes upon clocking out of your shift. You can also report your tips on a computer or Android device. Clock out of your shift. Enter the amount of tips you earned and any notes that would be helpful. Tap Clock Out.
Reporting Your Tips
- Chad Busch
With tips tracking enabled, you are prompted to enter your tips and any relevant notes upon clocking out of your shift. You can also report your tips on a computer or iOS device. Clock out of your shift. Enter the amount of tips you earned and any notes that would be helpful. Tap Clock Out.
Set Up Tips Tracking
- Chad Busch
Enable Tips Tracking if you want your employees to report the tips they earned for each shift. Users are asked how much they earned in tips upon clocking out. You can report tips using a computer, iOS device, or Android device. Hover over , then select Attendance Settings. Navigate to Tips Tracking and click the toggle to on. Click Change to add positions you want to track tips for. Click the check box next to the positions you want to earn tips. Click Save to finish.
MindBody Integration Reference
- October 2, 2024
- Chad Busch
When I Work integrates with MindBody to increase operational efficiency through some automations. With this integration you can: Create and update user records in When I Work based on your users in MindBody. Update the sales amount by day and by Schedule in When I Work based on sales data captured in MindBody. Create and update shifts in MindBody based on shifts created and modified in When I Work. Create and update clock in/clock out entries in When I Work based on clock ins for shifts in MindBody. You must be on a paid When I Work plan. You must…
Manage Your Pay Information
- August 16, 2024
- Chad Busch
You can manage your pay information in your user profile. Pay information includes: Bank account information Tax withholding information You can also manage your pay information from a computer or Android device. Have your banking information readily available to speed up the process. From the When I Work Staff Scheduling app, tap More. Tap Profile & Settings, then tap Pay. To manage a bank account, tap Add Account in the Bank Account Section. Follow the prompts to complete. To manage tax withholdings, click Set Withholdings in the Taxes section. Follow the prompts to complete. From the When I Work Staff Scheduling…
Manage Your Pay Information
- Chad Busch
You can manage your pay information in your user profile. Pay information includes: Bank account information Tax withholding information You can also manage your pay information from a computer or iOS device. Have your banking information readily available to speed up the process. From the When I Work Staff Scheduling app, tap More. Tap Profile & Settings, then tap Pay. To manage a bank account, tap Manage Accounts in the Bank Account Section. Follow the prompts to complete. To manage tax withholdings, click Set Withholdings in the Taxes section. Follow the prompts to complete. From the When I Work Staff Scheduling…
Manage Your Pay Information
- August 12, 2024
- Chad Busch
You can manage your pay information in your user profile. Pay information includes: Bank account information Tax withholding information Recurring benefits & deductions You can also manage your pay information from an iOS device or Android device. First time adding your info? You are prompted to fill out this info when you log into When I Work for the first time. You can also go to your user profile to start filling this out. Have your banking information readily available to speed up the process. Hover over your name, then select Profile & Settings. Click Get Started in the Pay Information…
Scheduler Job Site View Reference Guide
- June 26, 2024
- Chad Busch
Job site view displays shifts grouped by assigned job site. Use job site view if you’d like to schedule coverage based on which job sites need to be covered. Job site view can be used in the week, two-week, or month time views. Time off requests and availability preferences are not displayed in this view. User’s availability appears when you add or edit a shift. Go to the

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