Where can I find my account ID?

From your

Applies to ,


Your account ID is displayed in the app settings area of the When I Work web app. Your account ID is a number by default, but you are welcome to edit to your preference (i.e. company name).

Things to know before you begin

  • Account holders can view and edit the account ID.
  • Managers can view the account ID but cannot change it.
  • Supervisors and employees cannot view the account ID.

Viewing the account ID

  1. From a computer, log in to the web app.
  2. Click your profile picture to the top-right corner of the page, then select App Settings. Your account ID is appears near the top of this page.Account ID callout
Updated on March 12, 2019

Was this article helpful?

Related Articles

Still Need Help?

Open a ticket with our customer care team.

Submit a Ticket