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Updating Your Profile Settings

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Your personal profile in When I Work allows you to change your password, set a profile image, set your personal information, and configure your preferences.

Accessing your profile

  1. Hover over your name, then select My Profile My Profile.

Changing your password

Click Change Password, then enter a new password.

Change Password

For more information, see Changing Your Password.

Updating your profile picture

Click Upload Picture to set or change your profile picture. The image you upload must be bigger than 128×128 pixels and no bigger than 500k in size.

Upload Profile Picture

For more information, see Add a Profile Picture.

Changing your first and last name

Edit your First Name and Last Name. Click Save when you’re finished.

First and Last Name

Updating your contact information

Set your Email Address and Mobile Number. Click Save when you’re finished.

Contact Information

Setting your sleep preferences

If you don’t want to receive SMS notifications during a specific period of time, set a start and end time under Sleep Preferences. Click Save when you’re finished.

Sleep Preference

Sleep Preferences Apply to SMS Only

Email and mobile app push notifications are still sent during your sleep hours.

Changing the time zone

If you work in a different time zone than your employer, you can set the Timezone to translate your schedule to your local time. Click Save when you’re finished.

Time Zone

Keeping your contact information private

If you don’t want your coworkers to see your contact information, click Privacy to move the toggle to the on position. Click Save when you’re finished.

Privacy Switch

For more information, see Privacy Settings.

Setting your preferred hours

If you’d like to work a certain number of hours per week, set your Preferred Hours. Click Save when you’re finished.

Preferred Hours

NOTE: Your employer has the option to disable this option. Also note that your employer can choose to schedule more hours than your stated preference.

Setting alert preferences

When I Work sends you alerts to make sure you stay informed about what’s going on. For example, you can receive an alert when the schedule is updated or you have an upcoming shift. Set your alert preferences to make sure you’re notified in the right place at the right time.Alert Preferences

For more information, see Setting Alert Preferences.

Updated on February 9, 2021

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