Related Articles

• Remove Email Address from Blacklist

  From your Computer

  If a user’s email address is blacklisted, the user does not receive email notifications from When I Work. Remove a user’s email address from the blacklist on the Employees page via the web. A blacklist is a list that identifies IP addresses or domains that is used by Internet service...

• Approving Pending Employees

  From your iOS device

  When employees register with your workplace without an invite, they must be approved by a manager to join the workplace. You must have account holder or manager level access to approve a request to join. If an employee that already belongs to your workplace registers with a different email address...

• Approving Pending Employees

  From your Android device

  When employees register with your workplace without an invite, they must be approved by a manager to join the workplace. You must have account holder or manager level access to approve a request to join. Pending employees cannot be merged with employee profiles on the Android app. Pending employees can...

• Add and Edit Employees

  From your Computer

  Add your employees and manage their information to make sure their profiles are configured to fit your needs. In addition to their contact information, your employees’ profiles contains their assigned schedules, positions, and wage information. You can also edit an employee’s information from your iOS device or Android device. Supervisors can edit employees’ profiles...

• Approving Pending Employees

  From your Computer

  When employees register with your workplace without an invite, they must be approved by a manager to join the workplace. If an employee that already belongs to your workplace registers with a different email address (instead of logging in), you can merge the pending employee with the existing employee. Employees...

• Hiding an Employee from the Schedule

  From your Computer

  If you don’t intend to schedule an employee for shifts, you can hide the employee from the schedule. For example, if the managers at your workplace make the schedule but are not hourly workers themselves, you might want to hide them from the schedule. You must be a supervisor, manager,...