Related Articles

• Hiring Employees

  From your Computer

  Hire by When I Work makes hiring new employees easy by streamlining the process from start to finish. You can create and share job postings, track applicants, and hire employees all in one place. Create and share a job posting To access the Job Postings page, click Hire Hire at the top of...

• Editing an Employee’s Availability

  From your Android phone

  Availability preferences let you know when an employee prefers to work. You might need to edit an employee’s availability yourself if the employee communicates preferences to you outside of When I Work. You can also edit an employee’s availability preferences from your computer or iPhone. You must have supervisor, manager, or account holder access...

• Giving Managers Access to Manage Payroll

  From your Computer

  Giving a manager access to manage payroll allows them to close out, edit, and finalize pay periods. They can also configure payroll settings in App Settings. You must have account holder access privileges to give a manager access to manage payroll. Supervisors cannot be given access to manage payroll. Only...

• Allow a Supervisor to View Employees’ Wages

  From your Computer

  By default, supervisors are unable to view employee’s wages. You may want to give a supervisor access to view employees’ wages so they can: View labor costs while scheduling View employees’ wages in time sheet exports and payroll summaries (if you use When I Work Time Clock & Attendance) You...

• Editing an Employee’s Information

  From your Computer

  Edit an employee if you need to change his or her name, picture, positions, schedules, and so on. You can also edit an employee from your iPhone/iPad or Android phone. To do this, go to the Gear menu and select Employees. Click on the name of the employee you’d like to edit. You can...

• User Access Privileges

  From your Computer

  Each user within the account can be given employee, supervisor, or manager access privileges. Access privileges determine what users can see and do in When I Work. New users are set up as employees by default. Employee access privileges allow users to view their personal schedules, create time off requests, and swap and drop...