Related Articles

• Remove Email Address from Blacklist

  From your Computer

  If a user’s email address is blacklisted, the user does not receive email notifications from When I Work. Remove a user’s email address from the blacklist on the Employees page via the web. A blacklist is a list that identifies IP addresses or domains that is used by Internet service...

• Approving Pending Employees

  From your iOS device

  When employees register with your workplace without an invite, they must be approved by a manager to join the workplace. You must have account holder or manager level access to approve a request to join. If an employee that already belongs to your workplace registers with a different email address...

• Approving Pending Employees

  From your Android device

  When employees register with your workplace without an invite, they must be approved by a manager to join the workplace. You must have account holder or manager level access to approve a request to join. Pending employees cannot be merged with employee profiles on the Android app. Pending employees can...

• Exporting Employees

  From your Computer

  Exporting your employees provides you with a spreadsheet containing their contact and profile information. Export your employees if you want a spreadsheet containing their information outside of When I Work, or if you need to import employees into another account. Check out Can I Export My Data? for more information...

• Add and Edit Employees

  From your Computer

  Add your employees and manage their information to make sure their profiles are configured to fit your needs. In addition to their contact information, your employees’ profiles contains their assigned schedules, positions, and wage information. You can also edit an employee’s information from your iOS device or Android device. Supervisors can edit employees’ profiles...

• Approving Pending Employees

  From your Computer

  When employees register with your workplace without an invite, they must be approved by a manager to join the workplace. If an employee that already belongs to your workplace registers with a different email address (instead of logging in), you can merge the pending employee with the existing employee. Employees...