Acknowledge Shifts

From your

Applies to , ,


Acknowledging shifts lets your employer know that you have seen your assigned shifts.

You can also acknowledge shifts from your computer or Android phone.

Things to know before you begin

  • Your employer may require shift acknowledgement:
    • If shift acknowledgement is required, you are automatically prompted to acknowledge your shifts when you sign in. All users are prompted to acknowledge shifts regardless of their access privileges in the app.
    • If shift acknowledgement is not required, you have the option to acknowledge your shifts.
  • Shifts that display an Checkmark icon have already been acknowledged.

Acknowledge your shifts when prompted

If your employer requires you to acknowledge your shifts, the app prompts you to acknowledge new shifts (scheduled in the next two weeks) when you sign in or open the app.

Acknowledge Shifts screen

Tap Acknowledge All at the bottom of the screen to let your employer know you’ve seen your shifts.

Acknowledge shifts for a week

If your employer doesn’t require you to acknowledge shifts, you can choose to acknowledge your shifts one week at a time.

  1. From the When I Work Staff Scheduling app, tap Schedule Scheduler at the bottom of the screen.
  2. On the My Shifts tab, swipe to the left or right to view the week with unacknowledged shifts.
  3. Tap Checkmark in the top-right corner of the screen.Acknowledge Shifts buttonIf you don’t see Checkmark, there are no shifts to acknowledge for the week.

Acknowledge shifts one at a time

When you view a shift’s details, the app automatically acknowledges the shift for you.

Updated on October 18, 2017

Was this article helpful?

Related Articles

Still Need Help?

Open a ticket with our customer care team.

Submit a Ticket