Accepting Shift Swap and Drop Requests

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Overview

If one of your coworkers invites you to trade shifts (swap) or take a shift (drop), you can accept the request from the When I Work Scheduling app on your Android phone.

You can also accept swap and drop requests from your computer, iPhone, or iPad.

How am I notified about a swap or drop request?

By default, When I Work sends you an email notification when you receive a shift swap or drop request. If you’d like to receive notifications from the When I Work Scheduling app in addition to or instead of email notifications, modify your alert preferences.

Accepting a shift swap request

  1. From the When I Work Scheduling app, go to the Dashboard.
  2. Tap the Shift Requests dashboard card.
  3. In the Shifts Available to You list, tap a Swap request that is Pending Acceptance.Swap request
  4. In the Your Potential Swaps list, tap the shift that you would like to trade for the offered shift.Accept swap request
  5.  Tap Accept.

Accepting a shift drop request

  1. From the When I Work Scheduling app, go to the Dashboard.
  2. Tap the Shift Requests dashboard card.
  3. In the Shifts Available to You list, tap a Drop request that is Pending Acceptance.Drop request
  4. Tap Accept.Accept drop request
Updated on July 26, 2019

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