Accepting Shift Swap and Drop Requests

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Overview

If one of your coworkers invites you to trade shifts (swap) or take a shift (drop), you can accept the request from the When I Work Scheduling app on your Android phone.

You can also accept swap and drop requests from your computer, iPhone, or iPad.

Things to do before you begin

Make sure the When I Work Scheduling app is installed on your Android phone.

How am I notified about a swap or drop request?

By default, When I Work sends you an email notification when you receive a shift swap or drop request. If you’d like to receive notifications from the When I Work Scheduling app in addition to or instead of email notifications, modify your alert preferences.

Accepting a shift swap request

  1. Open the When I Work Scheduling app on your Android phone.
  2. On the Dashboard, tap Requests Needing Action.Requests needing action
  3. On the Requests tab, tap a Swap request with a green “Waiting” badge.Swap request
  4. Tap the check box next to the shift that you would like to trade for the offered shift.Accept swap request
  5. In the top-right corner of the screen, tap More button and then tap Accept.

Accepting a shift drop request

  1. Open the When I Work Scheduling app on your Android phone.
  2. On the Dashboard, tap Requests Needing Action.Requests needing action
  3. On the Requests tab, tap a Drop request with a green “Waiting” badge.Drop request
  4. In the top-right corner of the screen, tap More button and then tap Accept.Accept drop request
Updated on April 13, 2017

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