Accepting Shift Swap and Drop Requests

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Overview

If one of your coworkers invites you to trade shifts (swap) or take a shift (drop), you can accept the request from the When I Work Scheduling app on your Android phone.

You can also accept swap and drop requests from your computer, iPhone, or iPad.

How am I notified about a swap or drop request?

By default, When I Work sends you an email notification when you receive a shift swap or drop request. If you’d like to receive notifications from the When I Work Scheduling app in addition to or instead of email notifications, modify your alert preferences.

Accepting a shift swap request

  1. From the When I Work Scheduling app, go to the Dashboard.
  2. Tap Requests Needing Action.Requests needing action
  3. On the Requests tab, tap a Swap request with a green “Waiting” badge.Swap request
  4. Tap the check box next to the shift that you would like to trade for the offered shift.Accept swap request
  5. In the top-right corner of the screen, tap More button and then tap Accept.

Accepting a shift drop request

  1. From the When I Work Scheduling app, go to the Dashboard.
  2. Tap Requests Needing Action.Requests needing action
  3. On the Requests tab, tap a Drop request with a green “Waiting” badge.Drop request
  4. In the top-right corner of the screen, tap More button and then tap Accept.Accept drop request
Updated on September 18, 2017

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