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Account Settings
General Settings
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Change the Weekly Overtime Boundary
Accounts that calculate weekly overtime from the start of the pay period have the option to switch their overtime calculation to the start of the work week. The advantages of switching your account’s overtime boundary to the start day of the week include: Keeping things simple: Switching allows for overtime...
Account Settings
Attendance Settings
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Setting Overtime Alerts
Overtime alerts notify you when users with employee level access are nearing overtime, scheduled for overtime or have accepted a shift that adds overtime hours. managers and supervisors have the option to opt in or out of these alerts by setting their personal alert preferences. Overtime alerts are based on the configured...From your Computer
Applies to Admins, Managers, Supervisors
Scheduling
Creating the Schedule
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Tracking Hours in the Scheduler
When I Work makes keeping track of hours easy as you’re building the schedule. In addition to seeing total hours for all users for a day or week, you can see an individual user’s: Scheduled hours per day or week Max number of hours they should be scheduled per week...From your Computer
Applies to Admins, Managers, Supervisors
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Overtime Visibility
The overtime visibility feature displays the overtime impact when scheduling. Your account’s overtime thresholds are used to calculate a user’s potential overtime when assigning a shift. Don’t see this feature? If you don’t see Overtime Visibility information, check your Account & Billing page to see if your account has Overtime...From your Computer
Applies to Admins, Managers, Supervisors
Time Clock & Attendance
Working with Timesheets
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How Overtime is Calculated
When I Work automatically calculates overtime based on weekly and daily thresholds configured by your employer. Your employer has the option to change the overtime thresholds. When I Work has the ability to calculate weekly, daily, and daily double overtime. The overtime pay rate multiplier applies to the hourly wage for...From your Computer, iOS device, Android device
Applies to Admins, Employees, Managers, Supervisors
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Weighted Average Overtime
If a user works more than one position with different pay rates in the work week, When I Work calculates a user’s overtime using the weighted average wages of the positions worked. Weighted average overtime is currently only supported on weekly or every two week pay periods. Weighted average overtime...From your Computer, iOS device, Android device
Applies to Admins, Employees, Managers, Supervisors
FAQs & Reference
References
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Wage Calculation Reference
When I Work enables you to enter wage information for each user and position you have added to your account. Wage information is useful to help forecast your labor costs while scheduling. Wage information is also available in timesheet exports and pay period summary exports. All wage calculations in When...
FAQs & Reference
Product Updates
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Overtime Visibility Release Notes
Overtime visibility displays the overtime impact when scheduling. Your account’s overtime thresholds are used to calculate an employee’s potential overtime when assigning a shift. Overtime visibility is available right in the Scheduler, where you can switch between Hours mode and forecast tools mode for weekly employee totals, and schedule day...From your Computer, iOS device, Android device
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Overtime Visibility for OpenShift Requests Release Notes
Overtime visibility has been added to the OpenShift Requests feature. OpenShift requests that are pending manager approval display the max hours and overtime impact for potential takers. A badge appears for any employee that will acquire max hours or overtime when processing OpenShifts requests. Hover over the badge for a breakdown...From your Computer, iOS device, Android device